Privacy Policy for SayHomeCanada Immigration
Effective Date: December 12, 2024
- Introduction
SayHomeCanada Immigration is committed to safeguarding your privacy and protecting your personal data. This Privacy Policy explains how we collect, use, retain, and secure your personal information when you visit our website or engage with our services. It also outlines your rights regarding your personal data and how you can exercise them. By accessing our website or using our services, you consent to the practices outlined in this Privacy Policy.
- Information We Collect
We collect various types of personal information to provide and improve our services:
Name, email address, phone number, and any details provided through contact forms.
Email addresses for newsletter subscriptions and marketing purposes.
Credit card and other payment details for processing service fees. These details are securely handled in cmpliance with industry standards.
Any information you voluntarily provide to us, such as immigration-related documentation or queries submitted through our website.
We do not collect sensitive data beyond what is necessary for immigration processing or legal compliance.
3.Purpose of Data Collection
The personal information collected serves the following purposes:
To process immigration applications and deliver the services requested.
- Marketing and Communication:
To send newsletters, updates, promotions, or other communications with your consent.
To improve our services by understanding user preferences and needs.
To meet legal and regulatory requirements applicable to immigration services.
- Legal Basis for Processing Personal Data
We process your personal information based on the following legal grounds:
- Your consent for marketing communications (which you can withdraw at any time).
- The necessity to fulfill a contract for immigration services.
- Compliance with legal obligations.
- Data Sharing and Disclosure
We do not share your personal information with third-party service providers, partners, or external entities unless:
- Required by law or governmental authorities.
- Necessary to protect our rights, property, or safety.
Your data will never be sold or shared for marketing purposes with external entities.
- Data Retention
We retain personal information as follows:
- General Data: Personal data is retained for a minimum of one (1) year to comply with legal and operational requirements.
- Payment Data: Retained only as long as required for payment processing and auditing purposes.
- After the retention period, personal information is securely deleted or anonymized, except where retention is required by law.
- Data Security
We prioritize the security of your personal information through the following measures:
- Encryption: All data transmitted through our website uses Secure Socket Layer (SSL) encryption.
- Secure Storage: Personal data is stored on secure workstations and systems protected by firewalls, access controls, and anti-malware software.
- Restricted Access: Only authorized personnel with a legitimate need to access your information can do so.
- Regular Audits: Our systems are regularly monitored and updated to ensure robust protection against vulnerabilities.
Despite these measures, no method of transmission over the internet or storage system can be guaranteed as 100% secure.
- Your Rights as a User
As a user, you have the following rights regarding your personal information:
- Access:
You can request a copy of the personal data we hold about you.
You can ask us to update or correct inaccurate or incomplete information.
You can request the deletion of your personal information, subject to legal or business retention requirements.
You can withdraw your consent for marketing communications at any time.
To exercise these rights, please contact us at: [email protected]
- Children’s Privacy
We collect personal information from individuals under 18 solely for immigration purposes, in compliance with applicable laws. In cases where parental or guardian consent is required, we ensure that the necessary permissions are obtained before collecting or processing the data.
- Cookies and Tracking Technologies
Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to enhance your browsing experience, gather analytics, and ensure the functionality of the site. Below, we explain what cookies are, the types of cookies we use, and how you can manage them.
Cookies are small text files stored on your device when you visit a website. They help the website recognize your device and remember information about your visit, such as your preferences or login status. Cookies may be session-based (deleted after your browsing session) or persistent (remain on your device for a set period or until deleted).
We use the following categories of cookies on our website:
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- Essential Cookies:
These cookies are necessary for the website to function properly. They enable core functionalities such as secure login, form submissions, and navigation. Without these cookies, certain services cannot be provided.
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- Performance and Analytics Cookies:
These cookies collect anonymized information about how visitors use our website. They help us understand user behavior, monitor website performance, and improve the overall experience. For instance, they track which pages are most visited and identify potential technical issues.
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- Functional Cookies:
These cookies allow the website to remember your preferences, such as language settings or region, providing a more personalized experience.
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- Marketing and Advertising Cookies:
While we do not currently run third-party ads, these cookies may be used in the future to display relevant ads and measure their effectiveness. Any changes involving these cookies will be disclosed in an updated policy.
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- Third-Party Cookies:
Occasionally, third-party tools integrated into our website, such as social media widgets or embedded videos, may set cookies. These cookies are subject to the privacy policies of the respective third parties.
- How We Use Cookies
Cookies help us:
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- Improve website performance and usability.
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- Recognize repeat visitors to deliver tailored content.
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- Securely process form submissions and transactions.
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- Collect statistical data to refine our services.
- Your Choices Regarding Cookies
You can manage your cookie preferences in several ways:
- Browser Settings:
Most web browsers allow you to manage cookies through their settings. You can choose to:
- Block cookies entirely.
- Allow cookies only from specific websites.
- Clear cookies after your browsing session.
Refer to your browser’s help section for detailed instructions.
- Opting Out of Analytics Cookies:
We may use tools like Google Analytics for website analytics. If you prefer not to be tracked, you can opt out by installing browser add-ons like the Google Analytics Opt-Out Browser Add-on.
- Disabling Functional Cookies:
Some functionality may be limited if you disable cookies. For instance, you may need to re-enter information for forms or login sessions.
- Rejecting Cookies:
Upon visiting our website, you may encounter a cookie consent banner. You can choose to accept or reject cookies according to your preferences. Rejected cookies will not track your activity but may impact certain features.
- Third-Party Tools and Cookies
Our website may integrate third-party services, such as:
- Social media platforms (e.g., Facebook, LinkedIn, Twitter) to share content.
- Video hosting platforms (e.g., YouTube, Vimeo) for embedded media.
These platforms may collect data and set cookies independently of SayHomeCanada Immigration. We recommend reviewing their respective privacy policies to understand their practices.
- Updates to Our Use of Cookies
As our website evolves, we may introduce new cookies or tracking technologies to enhance functionality or improve your experience. Significant changes to our use of cookies will be reflected in this section, and users will be notified via the cookie consent banner or email.
Note: If you have any questions or concerns about our use of cookies and tracking technologies, please contact us at [email protected]
By continuing to use our website, you consent to the use of cookies as outlined in this policy.
- Updates to This Privacy Policy
We reserve the right to update this Privacy Policy as necessary to reflect changes in our practices, legal requirements, or other operational needs. In the event of significant changes, we will notify users via email and post the updated policy on our website with the revised effective date.
- Contact Us
For questions, concerns, or to exercise your data rights, you can contact us at:
- Email: [email protected]
- Address: 645 Remembrance Rd Unit B 204, Brampton, ON L7A 3W3
We are committed to addressing your privacy concerns promptly and transparently.
